Privacy Policy – Radley Goods
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Privacy Policy

Privacy Policy

1. Overview

This Privacy Policy describes how Radley Goods (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase through our website (the “Site”).

By accessing or using the Site, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • web browser type

  • IP address

  • time zone

  • cookies installed on your device

We also collect information about:

  • pages or products viewed

  • referring websites or search terms

  • interactions with the Site

This information is referred to as “Device Information.”

Order Information

When you make or attempt to make a purchase, we collect certain personal information, including:

  • name

  • billing and shipping address

  • payment information

  • email address

  • phone number

This information is referred to as “Order Information.”

Personal Information

For purposes of this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site. These include:

  • Essential Cookies – required for core functionality

  • Performance & Analytics Cookies – used to analyze site usage

  • Functional Cookies – remember user preferences

  • Advertising Cookies – deliver relevant advertisements

  • Social Media Cookies – enable interaction with social platforms

  • Third-Party Cookies – set by service providers (e.g., payment processors)

  • Security Cookies – help detect suspicious activity

  • Session Cookies – expire when your browser closes

  • Persistent Cookies – remain until deleted or expired

You may manage or disable cookies through your browser settings. Disabling cookies may affect Site functionality.

4. How We Use Your Personal Information

We use Order Information to:

  • process payments

  • fulfill and ship orders

  • provide confirmations and invoices

  • communicate with customers

  • screen orders for fraud or risk

We use Device Information to:

  • improve and optimize the Site

  • analyze customer interactions

  • assess marketing effectiveness

  • detect and prevent fraud

Where permitted, we may also use Personal Information to provide marketing communications aligned with your preferences.

5. Sharing Your Personal Information

We share Personal Information with trusted third parties to operate our business, including:

  • Shopify Inc., our e-commerce platform provider

  • analytics providers (e.g., Google Analytics)

  • payment processors

  • marketing and advertising partners

We may also disclose Personal Information:

  • to comply with applicable laws or regulations

  • to respond to lawful requests or legal processes

  • to protect our rights, property, or safety

6. Behavioral Advertising

We may use Personal Information to provide targeted advertising. You may opt out of targeted advertising through applicable platform settings or industry opt-out tools.

Opting out does not eliminate all advertising, only advertising tailored to your interests.

7. Text Marketing

By providing your phone number, you consent to receive transactional and promotional text messages from Radley Goods.

  • Consent is not a condition of purchase

  • Message frequency may vary

  • Standard message and data rates may apply

To opt out, reply “STOP” to any message. For assistance, reply “HELP” or contact us at info@radleygoods.com.

8. Do Not Track

Our Site does not respond to “Do Not Track” signals due to the lack of a uniform industry standard.

9. Your Rights (EEA Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

To exercise these rights, contact info@radleygoods.com.

Your information may be transferred outside the EEA, including to the United States and Canada.

10. Data Retention

We retain Order Information for our records unless and until you request deletion, subject to legal, accounting, and operational requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Continued use of the Site constitutes acceptance of the revised policy.

12. Contact Information

For questions or requests regarding this Privacy Policy, contact us at:

📧 info@radleygoods.com